Completed -
The scheduled maintenance has been completed.
May 16, 13:42 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 13:00 PDT
Scheduled -
On May 16, 2024, 20:00-21:00 UTC, we will conduct a scheduled maintenance event that will impact our services. This is a required upgrade from Amazon Web Services (our cloud hosting service) that will improve performance and reliability.
We will update our status page at the beginning of the maintenance window and will continue to provide hourly updates until maintenance has been completed. Bookmark and subscribe to our status page to receive notifications and updates here: https://www.samsarastatus.com (Look for the “Subscribe to Updates” button)
Please note that by subscribing, you will also receive notifications and updates on the North America maintenance window scheduled for a week later.
We appreciate your patience and understanding. As always, if you have questions or concerns, please reach out to our support team through the Samsara help center: https://kb.samsara.com/hc/en-us
May 14, 13:01 PDT
Completed -
The scheduled maintenance has been completed.
May 9, 20:34 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:00 PDT
Scheduled -
On Friday, 10th May, 2024, Samsara customers will undergo routine maintenance for approximately 3 minutes between 3am to 4am UTC ( May 9th 8pm to 9pm PT). During this period, you will not be able to make writes to the following tasks:
– Safety push notifications will not send during maintenance – Camera Configuration changes may fail – Images and videos related to harsh events may be delayed. This will backfill when maintenance completes
We will update here once the maintenance has been completed.
We appreciate your patience and understanding. As always, if you have questions or concerns, please reach out to our support team through the Samsara help center: https://kb.samsara.com/hc/en-us
May 9, 19:30 PDT
Resolved -
We have confirmed that the issue is now resolved. Please contact samsara.com/help if you have any questions or concerns.
May 2, 22:54 PDT
Monitoring -
The gateway connection statuses have started recovering. Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.
May 2, 22:37 PDT
Investigating -
We are currently investigating an issue that is impacting gateway connectivity for devices using Vodafone SIMs for customers in EU.
May 2, 22:06 PDT