We have confirmed that the issue is now resolved. Please contact samsara.com/support if you have any questions or concerns.
Jan 16, 00:41 PST
Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.
Jan 16, 00:24 PST
We continue to investigate an issue that is impacting performance of the v1/hos_logs_summary, v1/hos_logs, and v1/fleet/vehicles/locations endpoints for some customers. Affected customers will see increased API errors and time-outs when calling these endpoints.
Jan 15, 23:11 PST
We are currently investigating an issue that is impacting performance of the v1/hos_logs_summary endpoint for some customers. Affected customers will see 30-40% of their requests to that endpoint failing.
Jan 15, 21:43 PST