Resolved -
We have confirmed that the issue is now resolved. Please contact samsara.com/help if you have any questions or concerns.
Aug 19, 22:18 PDT
Monitoring -
A fix has been implemented, and device connectivity has fully recovered. We are continuing to monitor performance to confirm the system returns to normal.
Aug 19, 18:21 PDT
Update -
Our Engineering team is continuing to work on a fix for this issue
Aug 19, 16:00 PDT
Identified -
Our Engineering team has identified a backend issue and we are currently working on deploying a fix
Aug 19, 14:49 PDT
Update -
We are continuing to investigate the issue internally as well as with our third party provider
Aug 19, 13:47 PDT
Investigating -
We are currently experiencing an issue affecting device connectivity in US, Canada and Mexico. We are actively working with our third party provider to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Aug 19, 11:44 PDT