Email services in the Samsara dashboard are experiencing degraded performance due to third-party provider outage

Incident Report for Samsara Public

Resolved

We have confirmed that the issue is now resolved. Please contact samsara.com/help if you have any questions or concerns.

Posted Feb 12, 2024 - 18:33 PST

Monitoring

A mitigation has been put in place by the third-party provider. We are now monitoring to confirm performance is back to normal.

Posted Feb 12, 2024 - 18:15 PST

Update

We are waiting on the third party provider to fix the issue.

Posted Feb 12, 2024 - 15:49 PST

Identified

We have identified an issue where email services (Email Alerts, User Invite emails etc) in the Samsara dashboard are experiencing partially degraded performance due to a third-party provider outage. We are waiting on the provider to fix the issue.

Posted Feb 12, 2024 - 13:27 PST

This incident affected: Cloud Dashboard.