Device connectivity issues in US, Canada and Mexico

Incident Report for Samsara Status

Resolved

We have confirmed that the issue is now resolved. Please contact samsara.com/help if you have any questions or concerns.
Posted Aug 19, 2026 - 22:18 PDT

Monitoring

A fix has been implemented, and device connectivity has fully recovered. We are continuing to monitor performance to confirm the system returns to normal.
Posted Aug 19, 2026 - 18:21 PDT

Update

Our Engineering team is continuing to work on a fix for this issue
Posted Aug 19, 2026 - 16:00 PDT

Identified

Our Engineering team has identified a backend issue and we are currently working on deploying a fix
Posted Aug 19, 2026 - 14:49 PDT

Update

We are continuing to investigate the issue internally as well as with our third party provider
Posted Aug 19, 2026 - 13:47 PDT

Investigating

We are currently experiencing an issue affecting device connectivity in US, Canada and Mexico. We are actively working with our third party provider to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Posted Aug 19, 2026 - 11:44 PDT
This incident affected: GPS / Location / Map.