Delays in device data uploads

Incident Report for Samsara Public

Resolved

We have identified & resolved an issue that resulted in delays in processing data uploaded from Samsara devices. This may have resulted in a degraded experience for features that depend on real-time data (e.g. fleet overview map, API, CM video uploads, etc.).

We apologize for any impact this had on your operations. Our engineering team is actively working to ensure that we learn everything we can from this incident. Please feel free to reach out to Samsara Support if you have any questions or concerns.

Posted Dec 11, 2019 - 14:30 PST